Job Description

The opportunity Delaware North Gaming is hiring a full-time Front Desk Clerk to join our team at Mardi Gras Casino in Cross Lanes, West Virginia . If you prioritise guest experience, are friendly, outgoing, and customer service focused, the Front Desk Clerk may be your best hand to play. If excellent customer service is your forte, your next career move has arrived; apply now join our team. Pay $14.50 - $14.50 / hour Information on our comprehensive benefits package can be found at . What we offer We care about our team member s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including: Weekly pay Employee assistance program Training and development opportunities Employee discounts Flexible work schedules Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement. What will you do? Greet and register guests via a centralized registration system and coordinate with housekeeping as needed Manage cash and credit card transactions while keeping accurate paperwork Resolve small guest issues immediately, delivering items to guests as needed Monitor and balance the daily figures, post room and tax charges on guest accounts More about you Good interpersonal communication skills in person and by phone and previous customer service experience is beneficial Ability to multitask, function in a professional manner under pressure from guests and supervisors Physical requirements Ability to walk and stand for long periods of time, as well as bend and climb stairs throughout shifts Shift details Day shift Holidays Weekends 8 hour shift Overtime as needed Who we are Delaware North operates Mardi Gras Casino and Resort dating back to 2018. Located 14 miles west of Charleston, West Virginia, Mardi Gras features more than 25 table games, a poker room, more than 850 slot machines, live greyhound racing, and off-track betting for both greyhound and horse racing; several restaurants and a 150-room hotel. Our business is all about people, and that includes you. At Delaware North, you re not just part of a team you re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success. Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals. Together, we're shaping the future of hospitality - come grow with us! Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status. $14.50 - $14.50 / hour Delaware North

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