Helpdesk Technician 1 85% Work from Home - 15% Onsite Are you someone who loves helping customers and enjoys solving all kinds of problems? Are you a team player whose first question is "How can I help?" What this role will entail: Serve as first point of contact for customers seeking technical support over the phone or email Perform remote troubleshooting Walk the customer through the troubleshooting process Follow up and update ticket status with customer information Identity and suggest possible improvement on procedures What we need from you: Be a good listener Driven to succeed at work and contribute to the big picture Diligent with note taking Passionate about customer service CompTia A+ and Network+ certifications are a plus! A little about M3 Networks: Our goal is to become the BEST IT support and cybersecurity provider in Dallas Fort Worth. We protect and grow small businesses with best in class IT Support as proven by our 300+ 5-Star Google reviews. We care for our employees and clients in a big way. Our total compensation and benefits for this role includes: Salary is based on experience, drive and the value you can bring to the company: and is in the range of $40,000 to $50,000 per year. Ascension plan if applicable We provide 95% company paid health, dental, life and vision benefits - Value of $4,500 to $15,000 per year We match 3% of your contributions to IRA or 401K - More than 14+ days of paid time off AND two weeks vacation Company provided gear Our hiring process: Submit your application Zoom interview (20 minutes) Technical assessment (30 minutes to 1 hour) In person interview (1 hour) If everything goes well and there is a fit then its time to make an offer! M3 Networks
Employer Industry: Virtual Assistance ServicesWhy Consider this Job Opportunity:Flexible working hours and location, up to 25 hours per weekOpportunity to work with a variety of clients, colleagues, and industriesAccess to upskilling and career advancement opportunities...
ReceptionistSinging River Health System Clinic - Ocean Springs Clinic | Full-Time | 7-6 Monday thru Friday8-5 Saturday and Sunday |30... ...days); must have appropriate level of de-escalation training.Experience: Experience working in a clerical or secretarial role in a...
...and non-profit organizations before Congress and the federal government. Our firm is comprised of a bipartisan and bicameral team of lobbyists... ...concise summaries. Assist with other administrative tasks related to office operations and client service. Requirements:...
...RUSSELL & SMITH HONDA Pre-Owned Car Sales - Honda Honda Houston, Texas ENTRY LEVEL - NO EXPERIENCE NEEDED - WE WILL... ...training salary! $50,000 - $100,000+ 1st year earning potential! Medical, dental, vision, matching 401K & paid vacations! Voted as one...
...at events held locally off-site. Were looking for enthusiastic beer servers to join our team. Job Summary: Assist with taproom... ...Company brewery is located in a 10,000-square-foot building. The tasting room occupies a little less than 10% of the building and holds...