Job Description

Family Advocate Location: Tampa, FL Salary: $45,000 - $48,000 Overview Metropolitan Ministries is a grassroots nonprofit serving families in Hillsborough, Pinellas, Pasco, Polk, and Hernando counties. We provide life‑changing solutions for the homeless and at‑risk population. About the Role The Family Advocate provides mobile case management services, evaluates client needs, coordinates services, and serves as a liaison between clients, community providers, and program staff. Responsibilities Provide mobile social work services (home visits) to First Hug families. Develop case plans and coordinate all First Hug services. Maintain minimum weekly contact and track family progress. Maintain client case notes, history, and data with confidentiality. Generate and compile client outcomes and reports for funders. Maintain professional boundaries and uphold the Code of Ethics. Coordinate with Metropolitan Ministries staff to ensure service utilization. Meet with community service providers and organizations supporting First Hug families. Meet individual goals and contribute to team/organizational targets and KPIs. Support holiday tent operations and other assigned tasks. Essential Qualifications Minimum Bachelor’s degree in human services and two years of work experience (equivalent education and experience considered). Knowledge of homeless issues, mental health/substance abuse issues. Bilingual (Spanish) preferred. Strong interpersonal, communication, and organizational skills. Ability to work independently and as part of a multidisciplinary team. Computer literacy, Microsoft Word and Excel proficiency. Heart for ministry and comfort working with poor and homeless families. Legal authorization to work in the United States. Physical Requirements Hearing and speaking ability for effective communication; physical and emotional stamina to handle job‑related issues and stress. Benefits Salary: $45,000 - $48,000 Group health, vision, dental coverage and family coverage options. Preventative care 100% covered. PTO for full‑time and part‑time employees: 11 days and 10 paid holidays annually. 401(k) with employer match. Employee Life Insurance: $15,000. Employee Assistance Program. Supplemental group insurance plans and tuition reimbursement. Training and career development. Discounted YMCA membership. Additional Information Must pass pre‑employment screening and meet all legal requirements. The role is open and currently accepting applications. EEO Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran. Metropolitan Ministries is committed to offering reasonable accommodation to applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact 813‑209‑1083 or email Daryl.Belluccia@Metromin.org. Metropolitan Ministries also considers qualified applicants with criminal histories in accordance with all applicable laws. #J-18808-Ljbffr Metropolitan Ministries

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