is seeking a proactive, organized Customer Onboarding Manager to lead new B2B clients through the onboarding process—from contract signature to go-live. You'll own the customer relationship during the onboarding stage of the customer lifecycle, managing timelines, configuring the Wolf platform to meet client-specific workflows, and training users to ensure success and value realization within a 60–80 day window.
You’ll report to the Director of Implementation and collaborate cross-functionally with Sales (to align on client goals and handoffs), Product and Engineering (for technical setup and issue resolution), and Customer Success (to transition accounts post-launch).
The ideal candidate can juggle multiple projects and deliver a high-touch, consultative onboarding experience. You bring with you a blend of project management skills, customer-facing communication skills, and technical aptitude to handle software configuration and troubleshooting. By executing onboardings effectively, you’ll play a pivotal role in accelerating customer activation and setting the stage for long-term account growth.
Responsibilities
The primary responsibilities of the Customer Onboarding Manager will include:
Why It’s Exciting to Work at Wolf
Wolf.xyz is a fast-growing, venture-backed startup based in vibrant East Austin, where we’re building industry-defining technology to change how people find and secure work. Our whitelabeled B2B Staffing Platform as a Service (SPaaS) is reimagining staffing from the ground up—bringing speed, efficiency, and modern tools to an industry ready for transformation. At Wolf, you’ll be part of a passionate team working on real-world problems that impact how jobs are filled every day. You'll have a front-row seat to a high-growth startup environment, with the ability to make a tangible impact on the success of both our clients and our company.
...Beverage Cart Attendant Club Mission "The premier private club experience, Laredo Country Club provides a family-oriented social setting devoted to promoting exceptional sport, dining, social and recreational member experiences. Our club is the place to be in Laredo...
...Medical Director Services PC is looking to hire experienced Podiatrist s to service our skilled nursing facilities throughout Massachusetts. Inquire about availability in other states as well! Summary: Provide professional and medical...
...in specified area of medical specialty (ABMS or AOA)+ Completion of an accredited post-graduate training program**Overview****Neurosurgery Opportunity in Northern California****Dignity Health Medical Group - North State** is a 60+ provider multi-specialty group with...
...Job Responsibilities: Provide overarching medical direction and review of study protocols in alignment with the investigational plan and Good Clinical Practice (GCP). Offer medical expertise and assess scientific feasibility for new sponsor inquiries. Safeguard...
...Full-time, Part-time Description Caregiver needed! All Shifts: Full-Time or Part-... ...our team, you work with seniors requiring assistance and their families to determine their... ...experience as a caregiver or in an assisted living environment, preferred CPR and BLS...