Job Description

Job Description

Job Description

We are looking for a detail-oriented and proactive Administrative Assistant to join our team in New York, New York. In this long-term contract role, you will play a pivotal part in supporting the People Team and ensuring seamless operations throughout the employee lifecycle. This position requires exceptional organizational skills, a commitment to confidentiality, and a strong focus on delivering outstanding service.

Responsibilities:
• Provide responsive and client-focused support to employees by managing the service desk, addressing inquiries about HR policies and programs, and escalating issues when necessary.
• Conduct audits of employee data, ensuring accuracy and completeness, and coordinate with the People Ops Manager to address any discrepancies.
• Oversee onboarding processes, including background checks and I-9 verifications, ensuring timely and accurate completion of all tasks.
• Perform daily, weekly, and monthly audits of worker data, including I-9 documentation, to maintain compliance and data integrity.
• Develop a thorough understanding of current processes, systems, and tools used by the People Team to enhance efficiency.
• Manage sensitive information and documentation with the utmost confidentiality and accuracy.
• Identify opportunities for process improvement and implement solutions to streamline administrative operations.
• Support the maintenance and organization of employee records and ensure all updates are accurately reflected in the system.
• Collaborate with team members to ensure consistent and smooth communication regarding HR-related matters.• Previous experience in administrative assistance, preferably within an HR or people-focused environment.
• Demonstrated ability to handle sensitive information with discretion and maintain confidentiality.
• Strong organizational skills with a keen attention to detail and accuracy.
• Proficiency in managing ticketing systems and responding to employee inquiries.
• Familiarity with onboarding processes and compliance requirements such as I-9 verifications.
• Excellent communication skills, both written and verbal, with a focus on customer service.
• Ability to perform data entry tasks and conduct audits to ensure accuracy.
• Experience with administrative office tasks, including answering inbound calls and receptionist duties.

Job Tags

Long term contract, Work at office,

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