Job Description

Job Description

Job Description

We are looking for a detail-oriented Administrative Assistant to join our Property Management Office in Bronx, New York. In this role, you will support daily operations by assisting residents with inquiries and work orders, coordinating repairs, and ensuring seamless communication between the office and maintenance teams. Your focus will be on delivering outstanding service while maintaining an organized and efficient workflow.

Responsibilities:
• Assist residents with submitting work orders and tracking repair requests to ensure timely resolutions.
• Coordinate with maintenance staff to schedule and follow up on repair and service requests.
• Provide exceptional customer service by addressing resident inquiries and concerns promptly.
• Maintain organized records and documentation for work orders, repairs, and other administrative tasks.
• Oversee benefit-related functions, including COBRA administration and leave of absence coordination.
• Support compensation and benefits processes to ensure compliance with company policies.
• Facilitate communication between residents, office staff, and maintenance teams to promote efficiency.
• Monitor and update office systems to improve workflow and resident satisfaction.
• Handle administrative tasks such as filing, scheduling, and correspondence.
• Assist in the preparation of reports and summaries for management review.• Proven experience in an administrative or customer service role, preferably in property management.
• Strong organizational skills with the ability to manage multiple tasks simultaneously.
• Excellent communication skills, both written and verbal, to interact effectively with residents and staff.
• Familiarity with benefits coordination, including COBRA administration and leave of absence processes.
• Proficient in using office software and systems to maintain records and streamline operations.
• Detail-oriented mindset to ensure accuracy in documentation and reporting.
• Ability to work collaboratively with a team while maintaining a high degree of professionalism.
• Knowledge of compensation and benefits processes is a plus.

Job Tags

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